How to comfort someone: Understanding the Four States of Distress

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When a friend or loved one has something bad happen to them, what should you do to help them feel better? This question can be difficult to answer because people have different personalities and want different things at different times: empathy, problem-solving, optimism, distraction, and so on. Check out this previous study we ran where people gave divergent answers about what they want from a friend after something bad happens. We propose that there are four general states that a person may be

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