What Will the Retail Experience of the Future Look Like?

As retailers anticipate reopening, they need more than a checklist of sanitization practices. They need actionable vision that will set them apart. The good news is innovative ways of operating were already being prototyped on a smaller scale before Covid-19. This moment of transition allows us to pivot toward a more resilient and meaningful future. Three principles retailers should consider as they rationalize and redesign their presence are: physical spaces as an escape, the store as a stage, and digital experiences as collective memory.

Revolutionizing Future Retail - Virtual Reality with Immersive Shopping Experiences

Exploring the high-tech retail store of the future

Kate Machtiger

The Future of Shopping: What Retail Will Look Like in 2030

The future of retail customer service: Interactive and unified - Reports

Unlocking the Future of Retail:Upcoming Trends – Art & Design Thinker & Strategist

Harvard Business Review on LinkedIn: What Will the Retail

Shops of the Future-Cervoz – Making Memories for Industry

What will retail's future look like?, NAMA 2022

What does the Future of Artificial Intelligence in Retail Look Like? by Genetica - Issuu

Back to the Future: The User Experience of Shopping, by Incari_HMI, Incari-InterFaces