The benefits of instant messaging tools like Slack, Microsoft Teams, and Zoom have become quickly obvious. There’s just one problem: We’re still figuring out how to properly, and professionally, communicate via IM. Organizations should begin to adopt best practices, such as carefully choosing which systems to use, ideally ones already favored by employees; setting ground rules around personal messages; respecting work-life balance by creating norms around appropriate response times; and encouraging face-to-face communication as well.
8 Instant Messaging Principles and Best Practices in the Workplace
The Basic Social Media Mistakes Companies Still Make
Using instant messaging (IM) for business: 3 benefits & risks
How To Build An HR Communication Plan
MessageBox (@getmymessages) / X
How To Build An HR Communication Plan
Using instant messaging (IM) for business: 3 benefits & risks
Corporate Instant Message - DO's and DON'Ts
PDF) Instant messaging an effective way of communication in workplace
Using Instant Messaging Effectively - The Dos and Don'ts of Quick Communication
Whatsapp Archives - FIAKS
Dustin York, Ed.D. - Maryville University of Saint Louis
Instant Messaging at Work: Pros, Cons and Best Practices
Virola Corporate Messenger (@VirolaMessenger) / X